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Warming Up |
1/ |
Call Engineer |
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02 Warming Up |
1/ |
Call enginer |
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11 Paper Out |
1/ |
The paper tray is empty or not properly seated |
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2/ |
Call Engineer |
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12 Printer Open |
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Check the toner cartridge is fully seated and the access door is firmly closed |
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2/ |
Call Engineer |
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12 Open or No EP |
1/ |
The toner access door is open |
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2/ |
The toner cartridge is not installed correctly or it is damaged |
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3/ |
Call Engineer |
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13 Paper Jam |
1/ |
The media does not meet the manufacturers specification |
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Remove Paper Jam |
2/ |
Call Engineer |
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13.1 Internal, 13.2 Input |
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Call Engineer |
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13.3 Duplex, 13.4 Output |
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13.x Paper Jam |
1/ |
Call Engineer |
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14 No EP Cartridge |
1/ |
The toner cartridge is not installed correctly or it is damaged |
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No Toner Cartridge |
2/ |
Call Engineer |
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16 Toner Low |
1/ |
The toner cartridge requires replacing |
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2/ |
Call Engineer |
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18 MIO Not Ready |
1/ |
The printer is not connected to an active LAN |
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2/ |
Call Engineer |
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18 MIO Initialization |
1/ |
If the error remains on after 5 minutes |
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check the network card or the host |
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2/ |
Call Engineer |
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20 Error |
1/ |
A large print job exceeds the memory capacity |
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Memory Overflow |
2/ |
Call Engineer |
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21 Error |
1/ |
There is to much data ir the data is to complex |
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Print Overrun |
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Simplify the print job |
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2/ |
Call Engineer |
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22 Error |
1/ |
The computer is turned off |
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I/O Configuration Error |
2/ |
The IO configuration for the computer or printer is incorrect |
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Par I/O Error |
3/ |
The IO cable is wrong or damaged |
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MIO Error |
4/ |
Call Engineer |
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23 I/O Not Ready |
1/ |
The IO card is unable to accept data, is not connected |
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to the network or is damaged |
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2/ |
Call Engineer |
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24 Job Memory Full |
1/ |
There is too much data or the data is too complex |
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2/ |
Call Engineer |
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25 XXX Memory Full |
1/ |
There is too much data or the data is too complex |
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2/ |
Call Engineer |
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30 PS Error 16 |
1/ |
An I/O timeout or prompt for user interaction (eg manual feed) |
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has been exceeded |
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2/ |
Call Engineer |
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30 PS Error 22 or 25 |
1/ |
Call Engineer |
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30 PS Error XX |
1/ |
A PCL file is being sent to the printer while in PostScipt mode or a |
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PostScript file or application error has occured |
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Check the configuration, application and print files |
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2/ |
Call Engineer |
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30.1.1 Disk Falure |
1/ |
The optional disk failed a self test. Press 'Select' to continue |
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2/ |
Call Engineer |
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40 Error |
1/ |
The computer is turned off |
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2/ |
The computer and printer may be set to different baud rates |
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3/ |
An abnormal connection break occured while transfering data |
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from the computer. (press 'Continue' or 'Go' to clear the error message) |
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4/ |
Call Engineer |
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40.x MIO Error |
1/ |
Press 'Select' to continue or power cycle the printer if the error persists |
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2/ |
Call Engineer |
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41 Error |
1/ |
A momentary or temporary error has occured |
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press 'Go' or 'Continue to reset the printer |
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2/ |
Call Engineer |
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41.1 Error |
1/ |
Call Engineer |
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41.2 Error |
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41.3 Error |
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41.4 Error |
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41.45 Error |
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41.x Error |
1/ |
Call Engineer |
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50 Error/ 50 Service |
1/ |
A temporary error has occured. Turn the printer off for 20 minutes |
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to clear the temporary error |
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2/ |
Call Engineer |
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50x Fuser Error |
1/ |
Turn the printer off for 20 minutes to clear the error |
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2/ |
Call Engineer |
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52 Error |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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51.x Error |
1/ |
Press 'Select' to resume operation |
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2/ |
Call Engineer |
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52 Error |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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52.x Error |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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53 Error |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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53.XY.ZZ Error |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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54 Error |
1/ |
Call Engineer |
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55 Error |
1/ |
Call Engineer |
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56 Error |
1/ |
An attempt is being made to print envelopes while the printer is |
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in duplex mode |
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2/ |
The output selector knob is not in duplex position |
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3/ |
Call Engineer |
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56.x Error |
1/ |
Call Engineer |
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57 Error |
1/ |
Call Engineer |
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57.x Service |
1/ |
Call Engineer |
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58 Service |
1/ |
Call Engineer |
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58.1, 58.2 |
1/ |
The paper Cassette is improperly inserted |
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58.x Printer Error |
1/ |
Press 'Select' to continue |
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2/ |
Call Engineer |
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59 Add Memory |
1/ |
Not enough optional memory installed to support PostScript option |
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2/ |
Call Engineer |
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59.x Printer Error |
1/ |
Call Engineer |
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60 Service |
1/ |
Call Engineer |
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60 Memory |
1/ |
Call Engineer |
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61 Service |
1/ |
Call Engineer |
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61 Memory |
1/ |
Call Engineer |
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61.x Service |
1/ |
Call Engineer |
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62 Service |
1/ |
Call Engineer |
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62 Memory |
1/ |
Call Engineer |
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62.x Service/Printer |
1/ |
Call Engineer |
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63 Service |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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64 Service/Printer |
1/ |
Call Engineer |
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Error |
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65 Memory |
1/ |
Call Engineer |
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65 Service |
1/ |
Call Engineer |
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65 Printer Error |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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66.x.yy Device Error |
1/ |
Call Engineer |
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67 Service/Printer Error |
1/ |
Power cycle the printer |
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2/ |
Call Engineer |
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67 Memory |
1/ |
Call Engineer |
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68 Error/Service |
1/ |
Call Engineer |
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67 Memory |
1/ |
Call Engineer |
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68 Error/Service |
1/ |
Call Engineer |
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68 Memory |
1/ |
Call Engineer |
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69 Service |
1/ |
Call Engineer |
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70 Error, 71 Error |
1/ |
Call Engineer |
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72 Service |
1/ |
Call Engineer |
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79 Service |
1/ |
Call Engineer |
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80 MIO Failure |
1/ |
Call Engineer |
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81 Error |
1/ |
Call Engineer |
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89 PostScript |
1/ |
Power cycle the printer |
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ROM Failure |
2/ |
Call Engineer |
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Blank Display |
1/ |
Call Engineer |
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All LED's Off |
1/ |
The printer is in sleep mode. Press the front panel button or |
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open the toner cartridge axcess door |
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2/ |
Call Engineer |
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All LED's On |
1/ |
Call Engineer |
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Data and Ready LED's |
1/ |
Call Engineer |
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are Blinking |
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Data LED is Blinking |
1/ |
The printer is set to manual feed |
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2/ |
The printer is stuck in manual feed |
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3/ |
Call Engineer |
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Display Is All Block |
1/ |
Call Engineer |
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Characters |
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Error LED is On |
1/ |
Power cycle the printer |
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Continuously |
2/ |
Call Engineer |
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Tray 1 LED is |
1/ |
The printer is set to Manual feed. Insert the paper into |
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Blinking |
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tray 1 and press 'Go' |
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2/ |
Call Engineer |
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FS Disk Failure |
1/ |
Press 'Shift'+'Continue' to continue printing |
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2/ |
Call Engineer |
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PC Install |
1/ |
The paper size is incorrect |
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2/ |
Call Engineer |
